Terms & Conditions

1. Introduction

Welcome to Rolly's Balloon Art! These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.

2. Booking Services

• Service Description: Our services include balloon artistry for events, offered in packages of varying durations.

• Cancellation and Refund: Clients may cancel bookings, with a full refund if canceled at least 48 hours before the scheduled event. Cancellations within 48 hours may incur a fee.

3. User Accounts

• Account Creation: Users can create accounts to facilitate bookings and access additional features.

• Account Responsibility: Users are responsible for maintaining the confidentiality of their accounts and ensuring security.

4. Payments and Fees

• Payment Methods: We accept various payment methods for services booked through our website.

• Additional Costs: Any additional fees or taxes will be clearly stated during the booking process.

5. Privacy and Data Security

• Data Collection: We collect user information for booking purposes only, adhering to privacy laws.

• Data Security: We employ industry-standard measures to safeguard user data.

6. Liability and Disputes

• Limitation of Liability: Rolly's Balloon Art is not liable for any damages or losses during or after the provision of services.

• Dispute Resolution: Any disputes will be resolved through negotiation or mediation.

7. Intellectual Property

• Content Ownership: Clients retain ownership of any content or designs created during our services.

• Website Content: All content on our website is our intellectual property and may not be used without permission.

8. Changes to Terms and Conditions

• Updates: We reserve the right to update these terms at any time, with notice provided to users.

• Acceptance of Changes: Continued use of our services after updates constitutes acceptance of the revised terms.